Website Terms of Use

Last updated: 20 August 2026

These Website Terms of Use (“Terms”) apply when you access or use the Soleberie website at www.soleberie.co.uk (“our website”).

Please read these Terms carefully. By using our website, you agree to comply with them. If you do not agree to these Terms, you should not use our website.

1. About Soleberie

Our website is owned and operated by Gubblecote Ltd trading as Soleberie (“Soleberie”, “we”, “our” or “us”).

Our details are:

  • Registered in: England and Wales
  • Registered office: Unit 8 Lower Rectory Farm, Mill Lane, Great Brickhill, Milton Keynes MK17 9FX
  • Company number: 10231222
  • VAT registration number: GB342673400
  • Email: help@soleberie.com

2. Other Terms That May Apply

These Terms relate to the use of our website.

The following separate terms and policies may also apply:

  • our Terms and Conditions of Sale, if you purchase products from us;
  • our Privacy and Cookie Policy, which explains how we use personal information and how cookies and similar technologies are used;
  • our Delivery Policy; and
  • our Returns Policy.

3. Using Our Website

You may use our website for lawful personal and non-commercial purposes.

You must not use our website:

  • in any unlawful or fraudulent way;
  • to infringe the rights of another person;
  • to introduce viruses, malware or other harmful code;
  • to attempt to gain unauthorised access to our website, servers, systems or data;
  • to interfere with or disrupt the operation or security of our website;
  • to obtain or attempt to obtain information relating to other users without authority;
  • to use automated software, bots, scraping tools or similar technology to access, copy or extract content or data from our website without our prior written permission; or
  • in any way that may damage our website, our systems or the reputation of Soleberie.

We may restrict, suspend or block access to our website where we reasonably believe these Terms have been breached or where this is reasonably necessary to protect our website, customers or business.

We may report suspected unlawful activity to the appropriate authorities.

4. Your Account

If you create an account on our website, you are responsible for keeping your login details and password confidential.

You must not allow another person to use your account without your permission.

If you know or suspect that someone else has obtained access to your account or password, please contact us promptly at help@soleberie.com.

We may suspend or disable an account where we reasonably believe that:

  • it is being used without authority;
  • fraudulent or unlawful activity may be taking place;
  • the security of the account has been compromised; or
  • these Terms have been seriously or repeatedly breached.

5. User Content

If you submit reviews, photographs, comments, testimonials or other content through our website, you must ensure that the content:

(a) is accurate, where it states facts;

(b) is genuinely held, where it states opinions;

(c) complies with all applicable laws and regulations;

(d) does not infringe the intellectual property rights, privacy rights or other rights of any person;

(e) is not defamatory, abusive, threatening, offensive, discriminatory, hateful or misleading;

(f) does not contain viruses, malware or other harmful code; and

(g) does not impersonate another person or misrepresent your identity or affiliation with any person.

Content you submit through our website should not be regarded as confidential. You retain ownership of any intellectual property rights you have in your content, but you grant us the licence set out below.

By uploading, posting, submitting or otherwise providing content through our website, you grant Soleberie a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, publish, modify, translate, distribute and display that content for the purposes of operating, promoting, marketing and improving our website, products, services and business.

You confirm that you have all necessary rights and permissions to provide the content and to grant this licence to us.

We may remove, refuse to publish or moderate content where we reasonably believe that it breaches these Terms or may expose Soleberie or another person to legal or reputational risk.

We may take reasonable steps to verify that reviews and other customer content are genuine, including by checking whether a review relates to a verified purchase. We may refuse or remove content where we reasonably believe that it is fake, misleading, has been submitted without genuine experience of the product or fails to disclose that it has been incentivised.

We are not responsible for the content or accuracy of material posted by users of our website.

6. Intellectual Property

All intellectual property rights in our website and its contents belong to us or our licensors.

This includes our:

  • trade marks;
  • logos;
  • product names;
  • photographs;
  • graphics and illustrations;
  • videos;
  • written content;
  • designs;
  • page layouts; and
  • other material appearing on our website.

You may view and use our website for your own personal, non-commercial purposes.

You must not, without our prior written permission:

  • copy, reproduce or republish substantial parts of our website;
  • modify or distribute our content;
  • use our photographs, designs, branding or other content for commercial purposes;
  • scrape or systematically extract content or data from our website; or
  • use our intellectual property in a way that suggests an association with, sponsorship by or endorsement from Soleberie where none exists;
  • use automated systems, including artificial intelligence systems, to scrape, extract, reproduce or use substantial amounts of our content or data for commercial purposes, including for the training or development of artificial intelligence models, without our prior written permission.

Nothing in these Terms transfers any intellectual property rights to you.

7. Information on Our Website

We take reasonable care to ensure that information on our website is accurate and up to date.

Product descriptions, prices and other information relating to purchases are also subject to our Terms and Conditions of Sale.

Other content on our website is provided for general information only. It should not be treated as professional or specialist advice.

We may update, change or remove website content from time to time.

8. Availability of Our Website

We aim to keep our website available and working properly, but we do not guarantee that it will always be available, uninterrupted or free from errors.

We may suspend, restrict, update or withdraw all or part of our website where reasonably necessary, including for maintenance, security or technical reasons.

You are responsible for ensuring that your device, software and internet connection are suitable for accessing our website.

To the fullest extent permitted by law, we are not responsible for losses arising solely from temporary website unavailability or technical problems outside our reasonable control.

9. Viruses and Security

We take reasonable steps to protect our website but cannot guarantee that it will always be free from viruses or other harmful material.

You should use appropriate security and virus protection on your own devices.

You must not knowingly introduce viruses, malware, malicious code or other technologically harmful material to our website.

You must not attempt to gain unauthorised access to our website, the server on which it is hosted or any server, computer, database or system connected to it.

10. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience and information only. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

A link from our website does not necessarily mean that we approve, recommend or endorse the third-party website, business, product or service.

11. Linking to Our Website

You may link to the homepage of our website provided that you do so fairly and lawfully and do not damage our reputation or suggest an association, approval or endorsement where none exists.

You must not:

  • frame our website within another website;
  • use our branding or content in a misleading way; or
  • establish a link from a website containing unlawful material.

We may withdraw permission to link to our website where we reasonably consider this necessary.

12. Our Liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Our website is provided primarily for private and domestic use.

Subject to your statutory rights and to the fullest extent permitted by law, we shall not be liable for:

(a) any loss or damage that is not reasonably foreseeable;

(b) any indirect or consequential loss or damage;

(c) any loss of profit, revenue, business, contracts, anticipated savings, goodwill, commercial opportunity or business interruption; or

(d) any loss arising from the use of our website for any commercial, business or resale purpose.

We make no representation that our website will be suitable for commercial, business or resale use. If you use our website for any commercial, business or resale purpose, we shall have no liability to you for any business loss.

To the fullest extent permitted by law, we are not responsible for any loss arising solely from your inability to access our website, temporary website unavailability, technical failures, viruses, malicious software, third-party actions or events beyond our reasonable control.

Different provisions apply to liability arising from products purchased from us. These are set out in our Terms and Conditions of Sale.

13. Personal Information

We process personal information in accordance with our Privacy Policy.

For information about the cookies and similar technologies used on our website, please see our Cookie Policy.

14. Changes to These Terms

We may amend these Terms from time to time.

The version published on our website when you use it will apply to that use.

Any changes will take effect when the updated Terms are published on our website.

15. If Part of These Terms Is Invalid

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer resident in the United Kingdom, you may bring legal proceedings in relation to these Terms in the courts of the part of the United Kingdom in which you live. We may bring legal proceedings against you only in the courts of the part of the United Kingdom in which you live.

17. Contacting Us

If you have any questions about these Terms or our website, please contact us:

Email: help@soleberie.com